Learn · Billing — How billing works at Olie

Role calculated from permissions, monthly or annual, AI credits separate, no lock-in. Everything you need to know before subscribing.

The three roles

The role is calculated from what the person does. Not from a padlock.

You grant the permissions; the platform sets the role. Giving someone permission to edit funnels moves that person up to Managerial. Taking it away moves them down.

Those who execute

Operational

R$35

per user/month

  • Move projects through the steps
  • Fill in forms
  • Handle support on WhatsApp
  • Make internal requests
  • See what was assigned to them

Example Salesperson, support agent, buyer, field technician.

Those who configure

Managerial

R$119

per user/month

  • Everything in Operational
  • Create funnels, steps and rules
  • Build forms and automations
  • Configure AI agents
  • Set goals and metrics

Example Operations coordinator, process analyst. Managerial is not "manager": it is whoever changes the configuration.

Those who own the account

Partner

R$199

per user/month

  • Everything in Managerial
  • See every funnel without being invited
  • Export complete data
  • Control roles and permissions
  • Handle billing. At least 1 per account

Example Partner, director, controller.

How billing works

No fine print

30 days free, no card

Full access during the trial. If you don't subscribe, the account stays in read-only mode for about 30 days, so you can export whatever you need.

Monthly with no lock-in

Renews every month. Cancel, and it stops at the end of the cycle.

Annual with 30% off upfront

The discount applies to the initial subscription. Users added later and the renewal are at full price.

Card or Pix

Card details stay with the payment provider, not with Olie.

Moved up a role, pay the difference

An upgrade generates a prorated invoice and unlocks immediately. A downgrade applies at the next renewal.

Whoever leaves doesn't pay

An inactive user doesn't take up a license. Swap the person without changing the account.

AI credits separate

Prepaid, with a statement per run and optional auto top-up. Zero balance stops new runs; the ones in progress finish.

Refer and earn AI credit

Each referred company that subscribes to the annual plan gives you R$ 199 in AI credit. Up to 3 referrals.

Over 100 users

Talk to sales. The volume discount is applied to the total.

Comparison

The market charges for features you don't use. Olie charges for each person's actual role.

SituationTiered plansOlie Flow AI
One person needs an advanced featureThe whole company moves up a planOnly that person becomes Managerial
30 people only executeThey pay the same as the managerThey pay R$ 35 each
A new feature is releasedIt goes into the higher planIt goes into your account
An employee leavesThe license stays on the invoiceInactive doesn't pay
Company grows from 10 to 100Changes plan and renegotiatesSame platform, same prices per role

Pricing questions

Do I need to pay for implementation or an entry fee?

No. You create the account, choose a template and start. The subscription is the sum of the licenses per role.

How do I know who needs to be Managerial?

Whoever will create or change funnels, forms, automations and agents. In most companies, that is one or two people per area. Everyone else executes.

Can I change someone's role later?

Yes. Change the permissions and the role adjusts. Moved up, you pay the prorated difference. Moved down, it applies at the next renewal.

How much do AI agents cost?

They use prepaid credits, with the cost of each run recorded. You choose the profile (Economy, Standard or Performance) and turn on auto top-up if you want.

What if I want to cancel?

On the monthly plan, cancel and it stops at the end of the cycle. The account stays in read-only mode for about 30 days so you can export the data.

Is there a discount for many users?

Yes, the discount grows with volume and is applied to the total. Over 100 users, talk to sales.

Pay for the operation. Not for the system.

30 days free, with every feature.

  • No card
  • No feature locked
  • Cancel anytime on the monthly plan

Updated on · Source: Olie Flow AI technical knowledge base

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