Doer
Olie on WhatsApp: "Your proposal is due at 4 p.m."
When the process runs by the rule, not by chasing, four layers gain at the same time: the company, those who decide, those who lead and those who execute. Click a pillar to see what changes for each one.
What we deliver
The owner travels, the manager takes a vacation, the doer sleeps. Nobody needs to remember anything: the deadline chases, the rule locks, the history records.
Partners · Management · Doers
The designed process is the executed process, by anyone, in any unit. Required fields, checklists and stage restrictions don't depend on who is on duty.
Company · Management
Rework, waiting and retyping have a cost. When they go away, margin is left. The timesheet per stage shows how much each step costs, and the weighted forecast shows what will actually close.
Company · Partners
Execution guarantee
Metrics, restrictions and decisions are configured on each stage. People, AI agents and integrations execute the same way, without breaking the flow or the governance. That is what lets you grow without losing anything along the way.
Blocked: the stage requires the director's approval
The entry restriction applies to every role, including the admin. The card only moves to Billing with the "approved" recorded.
Rules that leave the paper
Procedures, manuals, playbooks, policies and diagrams leave the folder and enter the flow. Olie becomes the one that teaches, manages, controls, governs and audits. What the company defined is what happens, with no surprises at the end of the month.
SOP-07 · Purchasing
purchasing_manual_v3.pdf · 14 pages
Today: read on the day of hiring and forgotten in the folder.
On Olie · Purchasing pipeline
the same rule, executed on every order
Governs
Amount rule
Above R$ 5,000, the automation creates the "Director approval" stage. The approval can come over WhatsApp.
Controls
Required field
Without the 3 attachments, the card doesn't leave the "Quotation" stage. Not even the admin can skip it.
Manages
Stage deadline
24 h SLA. Olie notifies the buyer before it expires and escalates to the manager if it runs late.
Controls
Role restriction
The "Issue order" stage can only be moved by someone with the Buyer role.
Teaches
Training on the stage
The SOP video is required before the first move. People learn by doing.
Audits
Automatic history
Who approved, when and for what amount stays in the order log, ready for the audit.
With Olie: applied to every order, by anyone, in any unit.
Click a line of the SOP to see where it becomes a rule. Illustrative example.
Cost reduction
Today each tool solves one piece and charges per user. On Olie, the data lives in one place and you stop paying each one's monthly fee, including per connected WhatsApp number.
= several monthly fees per user, and data scattered across 11 places
= a single monthly fee per user, no scattered information
Traceability
Every step is recorded with who did it, when and what. And every WhatsApp conversation stays inside Olie: if a lead waits too long, the owner is notified right away.
Performance-based pay
Done on time, delivered with quality, the request didn't come back, hit the goal: Olie measures each variable on its own. Your company chooses what counts, and the bonus stops being an opinion.
| Person | On time | Quality | Didn't come back | Goal | Score | Bonus |
|---|---|---|---|---|---|---|
| Ana Lima | 98% | 96% | 100% | 112% | 98 | R$ 780 |
| Bruno Reis | 91% | 88% | 94% | 97% | 91 | R$ 730 |
| Carla Souza | 76% | 92% | 85% | 84% | 84 | R$ 670 |
| Diego Alves | 64% | 71% | 70% | 68% | 68 | R$ 540 |
Illustrative data for one month. Example bonus: up to R$ 800 per person, proportional to the score. Olie measures; the bonus rule belongs to your company.
Why everyone wins together
Deadline, status, quality, goal and indicator: Olie is the one that follows up and chases, talking directly with the team. The person who chases is gone, the friction between people is gone, and you get back to running the business.
Send the proposal to Loja Central due 4:00 p.m.
Doer
Olie on WhatsApp: "Your proposal is due at 4 p.m."
Manager
Does nothing. Doesn't need to remind anyone.
Partner
Dashboard: 12 proposals in progress.
The four pillars
Each layer shows the before and after, the benefits and how the platform delivers each one, with a real scene.
Pillar 4 · Company · What the organization gains
When the process runs by the rule, not by chasing, the operation fits the team you already have. What is lost today to rework, waiting and noise comes back as margin.
Rework, waiting and retyping have a cost. When they go away, what is left is margin.
How Olie does it
Timesheet per stage that becomes project cost; rework counter; revenue forecast weighted by the stage's weight.The question "how much does it cost to pay a bank slip?" has an answer: 12 minutes of finance times the hourly rate, at every stage it went through.
The same team delivers more because nobody spends the day asking "so, any news?".
How Olie does it
Requests by role; deadlines that chase in a cascade; automatic draw of the owner.Whoever requests a creative no longer has to keep pinging the designer. The stage shows the average time and the project notifies when it moves.
Who can do what, in what order, with a record of everything. No audit needed to find out.
How Olie does it
Stage restrictions not even the admin can skip; permissions by role and by pipeline; edit and movement logs."Who changed the proposal amount?" is answered in one click, with date and time.
The designed process is the executed process. Every time, by anyone.
How Olie does it
Required field that locks the stage; movement checklist; required video on the first pass.The order doesn't go to the kitchen without the quantity. The contract doesn't go to finance without the signature. It doesn't depend on who is on duty.
The information stays in the project, not scattered across four channels.
How Olie does it
Chat per project; tags that call in another department; request catalog in place of internal email.You start the day with 6 mentions instead of 60 emails. The conversation with the customer is in the project, not on the phone of the salesperson who left.
Knowledge stays in the flow, not in the senior employee's head.
How Olie does it
Template project; training video on the stage; pipeline cloned for the new unit.The new employee moves their first order to Billing and watches the 3-minute video first. Nobody had to stop to teach.
Double the volume without doubling the team.
How Olie does it
Automation with 8 triggers and 23 actions; AI agents on the stage; a single pipeline for several units with segmented visibility.Twenty-three franchises in the same pipeline. Headquarters sees each one's average response time without asking for a report.
Deadlines met, quick answers and the whole history in the hands of whoever serves the customer.
How Olie does it
Public form that opens the project; WhatsApp and email conversation inside the project; stage deadline that chases before it expires.The customer calls to ask about the order. Whoever answers opens the project and replies right away, without asking the salesperson who is out in the field.
Benefits
The organization grows without growing the structure. Rework turns into margin.
Strategy with a real-time view, without asking for reports, audits and governance.
A tactical layer focused on growth. Without having to chase, delegate and audit.
Free from the anguish of not knowing what needs to be done and of waiting for feedback on their own work.
Updated on · Source: Olie Flow AI technical knowledge base